Contact Support
Have a question or need help? We're here to assist you with your email verification needs.
How Our Team Can Assist You
Whether you are verifying your first 10,000-row campaign list or integrating high-volume REST API and webhook pipelines, our engineering-backed support team is ready to help.
Technical & API Support
Get help configuring REST API endpoints, HMAC-signed batch webhooks, Model Context Protocol (MCP) servers for AI agents, or automation workflows in Zapier, Make, n8n, Clay, and GoHighLevel.
Deliverability & List Audits
Have questions about catch-all domains, disposable email filtering, or keeping your campaign bounce rates strictly under 2%? We help review result categories and list segmentation strategies.
Enterprise & Agency Volume
Standard pay-as-you-go packages scale up to 5,000,000 credits ($999 — $0.0002/email) with non-expiring credits. Contact us for custom multi-million volume tiers, invoicing, or agency partnerships.
Common Pre-Sales & Support Questions
Do unused verification credits ever expire?
No. All MailVeri pay-as-you-go credit packages remain active in your account indefinitely with zero recurring monthly subscription fees or forced renewals.
Are unknown or inconclusive emails charged?
Never. If a recipient mail server times out or blocks verification, MailVeri automatically refunds 100% of the credits for every UNKNOWN result back to your balance.
How fast is bulk list and API verification?
You can upload CSV, XLSX, or TXT files up to 1,000,000 rows per job, or verify individual addresses in real time via our REST API and MCP server for AI agents.
What information should I include for support?
For technical or billing inquiries, please include your account email address, batch job ID (if applicable), and any relevant API request or webhook logs so our engineers can assist immediately.
Need instant self-service documentation? Explore our full FAQ hub and API reference guides below.